No. 1 Platform for Call Managment
The Future of Sales is Here: AI-powered CRM for Exponential Growth
Seamlessly monitor calls in real-time, track key agent performance metrics, and gain insights that can help you optimize your workflow and boost your team's productivity with our all-in-one call management solution.
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Features That Help Achieve More Your Business
Gain actionable intelligence to optimize agent performance
No more data diving! Track your calls, analyze trends, and identify areas for improvement all in one place
Call Management is now simpler than ever. Assess cellular calls and gain valuable data for informed decision-making.
Call Tracking
Discover call logs in a particular time frame, to analyse and improve agent performance.
Call Summary
Assess incoming, outgoing, missed and rejected calls to refine your calling strategy.
Agent Performance
Track call duration and unique dials to assess agent efficiency and outreach.
Hourly Analytics
Track call patterns by hour and identify opportunities to improve resource allocation.
Make smarter decisions with in-depth reporting! See what's working to optimize agent performance. Manage and improve your workflow with comprehensive reports that help you focus on specific areas for more business growth.
Call Log Report
Track all incoming & outgoing calls, including date, time, duration, and more.
Employee Report
Analyze individual agent performance by monitoring call volume, call duration, & more.
Client Report
Gain insights into client interactions by reviewing call history, call frequency, & more.
Never-Attended Report
Explore missed calls and identify potential leads that slipped through the cracks.
See How Your Team Works! Track, Manage & Improve Their Performance Easily Get a clear picture of your agents' calls and identify areas for improvement to help your team perform at their best.
Total Calls
See call volume per agent to identify high performers and balance the workload for maximum efficiency.
Unique Calls
Track interactions with new numbers, highlighting agents who excel at converting leads into engaged customers.
Average Call Duration
See the average time agents spend on calls, helping identify areas to improve efficiency.
Total Call Duration
Track total call time per agent, ensuring they balance lead generation and customer retention.
Never Miss a Lead Again! Powerful Call Tracking for Peak Performance
Optimize agent effectiveness by analyzing call logs in a timeframe for missed, incoming, outgoing, and rejected calls to identify trends and improve performance.
Incoming Calls
See who's calling and when, so you're always ready to answer calls!
Outgoing Calls
Track your team's outreach and see what's working for lead generation.
Missed Calls
Never miss a potential customer again, follow up on every missed call!
Rejected Calls
Analyze patterns of calls that were actively rejected by your agents.
Hear it all, improve it all! Powerful call recording for better performance.
Maintain peak call performance, quality and safeguard your business with our advanced call recording features.
Quality Assurance
Review calls to ensure agents are following best practices and delivering exceptional service.
Agent Training
Identify areas for improvement and provide targeted coaching with pre-recorded calls.
Improved Customer Service
Analyze call recordings to understand customer needs and pain points for better service.
Legal Safeguards
Protect yourself from potential disputes with a secure record of all call interactions.
Features That Make The App Different!
Revolutionize the way you work with features built for action.
Interactive Dashboard
Visualize data, track your calls, analyze trends, and gain actionable insights in real-time, all in one place with our interactive dashboard.
Advanced Call Tracking
Optimize agent effectiveness by analyzing call logs in a timeframe for missed, incoming, outgoing, and rejected calls to identify trends and improve performance.
Smart Notes
Empower agents to capture valuable call details through extensive note-taking capabilities, & access critical information on every interaction for better customer service.
Push Notifications
Make informed decisions with push notifications and ensure you receive timely updates directly on your device, without interrupting your workflow.
Track Your Cellular Calls with Ease
Sales Ninja enables call tracking for cellular calls via a cloud-based dashboard. Download the app to start tracking calls using your existing cell number. Benefit from precise call data with automatic logging. Stay updated on your call activity history and performance.
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Call Data
Access accurate details of your cellular calls for inbound and outbound calls, including all accepted, rejected, and missed calls.
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Call Duration
Monitor the length of each call with our comprehensive duration tracking feature. Eliminate uncertainty regarding call lengths.
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Call History
Download the app to access your call history securely. Ensure that you never lose important call details.
Expanding Presence with an AI-Driven Innovation
We leverage AI in our CRM to empower businesses and fuel our network growth, shaping the future together.
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430+
Apps Developed
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680+
Websites Designed
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175+
Happy Clients
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220+
Team Strength
Blogs - Knowledge Bank
Expert Guidance & Practical Tips to Transform Your Approach For Business Growth.
Why Do Businesses Need Call Management in 2024?
Sales
30 January, 2024
The Role of Call Monitoring in Sales Productivity
Sales
30 January, 2024
How Do Call Recordings Drive Better Business Decisions?
Sales
30 January, 2024
Affordable Pricing Plans For You
Compare features and benefits to choose the plan that fits your budget & goals.
FREE TRIAL
AED 0
Unlimited User for 15 days
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Unlimited Call Tracking
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Unlimited Employee Onboarding
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Team Management
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Basic Reporting
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Intuitive Dashboard
PREMIUM PLAN
AED 24
₹ 535 approximately (excl. taxes)
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Call Tracking
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Team Management
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Advanced Reporting
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Intuitive Dashboard
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Call Recording
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Hierarchy Management
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Dedicated Account Manager
Available Add-ons
Call Recording Storage
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AED 14 /GB/month
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Sales Ninja automatically uploads all call recordings from employees' devices to a secure, cloud-based dashboard. This enables Team Managers to easily access, review, and manage each call recording, ensuring effective oversight and quality control.
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